Free
$0Free plan available.
Introduction:
Threado AI provides automated, instant support for customers and internal teams by utilizing AI agents trained on your internal knowledge base. It integrates with platforms like Slack, Discord, MS Teams, and Chrome to assist with customer support, success, and sales engineering. Threado AI helps teams resolve queries more efficiently, personalize customer interactions, and accelerate sales cycles through customized AI solutions.
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Threado AI Product Information
What is Threado AI?
Threado AI provides instant, automated support to customers and internal teams using AI Agents trained on internal knowledge. It integrates with Slack, Discord, MS Teams, and Chrome, offering solutions for customer support, customer success, and sales engineering. Threado AI helps resolve customer queries faster, personalize customer engagement, and accelerate sales by providing customized AI-powered solutions.
How to use Threado AI?
1. Connect your internal knowledge sources, such as knowledge bases, CRMs, and product documentation, to Threado AI. 2. Install the platform on Slack, Discord, MS Teams, or as a Chrome extension. 3. The AI agents will then begin providing instant responses to incoming queries.
Threado AI's Core Features
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AI Agents for customer support
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Integration with various platforms (Slack, MS Teams, Chrome)
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Analytics and reporting
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Secure data encryption
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Customizable AI-powered solutions
Threado AI Use Cases
#1
Automate chat support to resolve customer queries faster
#2
Personalize customer engagement at scale
#3
Accelerate sales by solving customer problems with AI
#4
Centralize company information for easy access
FAQ from Threado AI
What features are included in the Threado free trial? +
The free trial provides access to the Pro Plan, which includes up to 2,500 answered queries, 5 seats, an embeddable widget, and the ability to train the bot using Zendesk, Freshdesk, Confluence, Notion, PDFs, and URLs. After the 14-day trial, your account will automatically transition to the Free Plan, which is limited to 15 queries per month, 1 seat, and training sources restricted to URLs and PDFs.
How do I determine which pricing plan is right for me? +
Threado’s pricing is based on factors such as the number of queries answered, available training sources, and the number of seats required. The Pro plan is suitable for those needing up to 2,500 queries per month. For larger enterprise requirements or specific needs, you can contact us to discuss a custom pricing plan.
How can I cancel my Threado subscription? +
Canceling your subscription is straightforward. Once canceled, your current plan remains active until the end of the paid period. Afterward, your account will automatically move to the Free Plan, though you may upgrade to a paid plan again at any time.
How are 'queries answered' calculated? +
A query is counted only when the bot successfully provides a relevant answer. If the bot cannot find an answer, it is not counted. You can purchase additional query capacity as an add-on for $10 per 50 queries.
Can I switch to a different plan if my needs change? +
Yes, you can upgrade or change your plan at any time; however, the change will take effect once your current billing cycle concludes. For Enterprise plan users, an account manager is assigned to serve as your primary point of contact for any questions or support needs.
Threado AI Pricing
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