Free
$0Free plan available.
Aide is an intelligent customer service platform designed for every team, trusted by online stores and financial services with growing customer service needs. It uses AI to identify common issues and suggests solutions for fast responses and happy users. Aide automates customer support easily with LLMs, classifies messages, drafts answers for agents, and automates responses to customers using GPT LLMs with high accuracy over email and chat.
Aide analyzes customer conversations, categorizes questions, detects automatable issues, and builds workflows to handle them automatically. Agents can use AI-suggested responses and guidance to resolve tickets faster. Bots can be trained to answer common questions instantly.
Pricing is based on conversation volume rather than team size. All plans include unlimited team members at no extra cost.
Yes, we offer a 30-day trial for all teams. No credit card is required.
No. Your chosen plan remains consistent monthly, accommodating seasonal demands. As long as you have a track record of staying within your plan's limit (and don't exceed 1.5x in any month), your service continues uninterrupted.
Aide processes every conversation but takes action selectively. Your subscription covers this comprehensive service, including tagging, reports, agent assistance, and automated actions. Because we do not charge per automation, you can increase your automation coverage without incurring additional costs.
You can use our ROI calculator to estimate the time and money Aide saves based on your monthly support volume and various automation strategies.
Free plan available.
Use these comparison pages to understand the trade-offs between the models most relevant to Aide.
Compare GPT 5.4 and GPT 5.4 Pro across pricing, context window, capabilities, benchmarks, and API access to choose the better fit for long-context workloads versus long-context workloads.
Compare GPT 5.5 and GPT 5.4 across pricing, context window, capabilities, benchmarks, and API access to choose the better fit for long-context workloads versus long-context workloads.
Compare GPT 5.5 and Claude 4.6 Opus across pricing, context window, capabilities, benchmarks, and API access to choose the better fit for long-context workloads versus long-context workloads.
Compare GPT 5.5 and Claude 4.6 Sonnet across pricing, context window, capabilities, benchmarks, and API access to choose the better fit for long-context workloads versus long-context workloads.
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