Blackray

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Introduction: Blackray is an AI-powered tool suite built for product managers. It assists in drafting product requirements, searching connected applications for customer insights, and scheduling customer calls without requiring direct access to Salesforce. Key features include an AI writer for PRDs and handoff documentation, a research assistant for customer data, competitor business intelligence, collections for organizing insights, a customer call scheduler, and AI-driven analysis for identifying feature requests and user pain points.

Blackray Product Information

What is Blackray?

Blackray is a suite of AI-powered tools designed for product managers. It helps them draft product requirements, search connected apps for customer insights, and schedule calls with customers without needing to log in to Salesforce. Blackray offers features like an AI writer for creating PRDs and handoff documents, a research assistant for accessing customer insights, competitor BI for researching competitors, collections for organizing links and insights, a customer call scheduler, and AI insights for identifying feature requests and pain points.

How to use Blackray?

Connect your applications, such as Confluence, Google Suite, and Salesforce, to Blackray. Utilize the AI Writer to generate documents, the Research Assistant to retrieve customer insights, Competitor BI to analyze market rivals, Collections to organize your findings, the Customer Call Scheduler to arrange meetings, and AI Insights to pinpoint key trends. You can begin by testing the beta versions of these tools.

Blackray's Core Features

  • AI Writer for Product Requirements and Handoff Documents
  • Research Assistant for Customer Insights
  • Competitor BI for Competitive Research
  • Collections for Organizing Links and Insights
  • Customer Call Scheduler
  • AI Insights for Feature Requests and Pain Points

Blackray Use Cases

#1 Drafting detailed PRDs integrated with customer data
#2 Discovering user pain points and feature requests across connected applications
#3 Researching competitors and their market strategies
#4 Scheduling customer calls using Salesforce data
#5 Identifying feature requests and pain points across various apps and documents

FAQ from Blackray

Which applications can I connect to Blackray? +

You can integrate applications such as Confluence, Google Suite, Salesforce, and Figma with Blackray.

What types of documents can I generate using the AI Writer? +

You can generate complex documents, such as feature or product PRDs, that incorporate customer insights and deep links from your connected applications.

How does the Customer Call Scheduler function? +

The Customer Call Scheduler allows you to identify relevant customers from Salesforce, search notes for specific keywords, filter by industry and contract dates, and send pre-formatted emails to request research calls.

Blackray Pricing

Free

$0

Free plan available.

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