Chaindesk

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Introduction: Chaindesk.ai is a no-code platform that allows users to create custom AI chatbots trained on their own data. Designed to streamline customer support, optimize team workflows, and assist with employee onboarding, the tool is built on the foundations of ChatGPT. Over 3,500 companies use Chaindesk.ai to build AI agents that provide 24/7 support and integrate seamlessly with platforms like Slack and WhatsApp.

Chaindesk Product Information

What is Chaindesk?

Chaindesk.ai is a no-code platform that enables users to build custom AI chatbots trained on their own data. This tool streamlines customer support, simplifies team workflows, and assists in team member onboarding. Built on the foundations of ChatGPT, Chaindesk.ai has made it possible for over 3,500 companies to construct their AI agents, offering efficient 24/7 customer support and seamless integrations with platforms like Slack and WhatsApp.

How to use Chaindesk?

Sign In, Upload Data, Create your AI Agent, Integrate, Monitor and Improve.

Chaindesk's Core Features

  • No-code AI chatbot creation
  • Custom data training
  • Integration with Slack and Whatsapp
  • ChatGPT plugin connectivity
  • Auto-Sync Datasources

Chaindesk Use Cases

#1 Automated customer support
#2 Simplified team workflows
#3 Team member onboarding
#4 Lead generation

FAQ from Chaindesk

What should my data look like? +

You can upload one or multiple files to a single datastore (PDF, CSV, JSON, Text, PowerPoint, Word, Excel), or provide a website link for scraping. Note that each chatbot is associated with one specific datastore.

Does it use ChatGPT? +

Yes, your chatbot uses ChatGPT (GPT-4). We plan to support additional models in the future.

Where is my data stored? +

Document content is hosted on secure AWS servers located in Europe.

Does it support other languages? +

Yes, Chaindesk supports approximately 90 languages. You can upload sources in any language and interact with the chatbot in any supported language.

How can I add my chatbot to my website? +

You can embed an iframe or add a chat bubble to the bottom right or left corner of your website.

Can I give my chatbots instructions? +

Yes, you can edit the base prompt to define your chatbot's name, personality traits, and specific instructions, such as requiring responses only in French.

Can I use the product for free? +

Yes, Chaindesk offers a free plan with limited features to help you get started.

Can I change from monthly to yearly billing? +

Yes, you can update your billing preferences or change your plan at any time via your account settings. Yearly billing offers a 20% discount on your subscription.

Can you embed a chatbot on multiple websites? +

Yes, you can add any chatbot to as many websites as you need for visitor interaction.

Does it work on websites in languages other than English? +

Yes, your website can be in any language. The chatbot can answer questions in different languages, regardless of the language used to prompt it.

I need a custom integration or feature that is not supported by Chaindesk. Can you help? +

Yes. If you require a custom integration, you can join as an enterprise customer to discuss a tailored pricing plan based on your specific needs.

Do you retrain the chatbot automatically when the data source content changes? +

Yes. Starting with the first paid plan, the chatbot is automatically retrained on a weekly basis. You can also trigger a manual retraining at any time.

How to improve my agent answers? +

If your agent is not following instructions accurately, consider setting the agent model to GPT-4-turbo for optimal performance.

How to contact the support team? +

You can email us at support@chaindesk.ai or use the chat widget located at the bottom right of the page.

Chaindesk Pricing

Free

$0

Free plan available.

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