ChatShape

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Introduction: ChatShape allows you to train a custom AI chatbot using your website content or private documents in minutes, then embed it directly onto your site. You can adjust the AI's prompt and behavior to meet your customers' specific needs, enhancing support efficiency and saving time. Trusted by over 10,341 businesses.
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ChatShape Product Information

What is ChatShape?

ChatShape lets you train a custom AI chatbot on the content of your website (or private content) in minutes, then you can take that chatbot and embed it on your website. Update the prompt, behavior, and more of the AI to suit your customers needs. It enhances website customer support and saves you time. Trusted by 10,341+ happy businesses.

How to use ChatShape?

Provide a link to your website to generate a custom-trained AI. Embed the chatbot on your site to manage customer support, lead generation, and more. You can also upload PDF files to train the chatbot.

ChatShape's Core Features

  • Custom AI Chatbot Training
  • Website Embedding
  • Customer Support Automation
  • Lead Generation
  • Customizable Branding and Tone
  • Analytics Dashboard

ChatShape Use Cases

#1 Answering customer questions instantly
#2 Collecting leads from customer conversations
#3 Increasing conversions of website visitors to customers

FAQ from ChatShape

What is ChatShape? +

ChatShape allows you to build AI-powered chatbots for your website. Simply provide your website link to be crawled; the extracted text is used to train a chatbot that you can embed on your site to answer customer queries instantly, convert more visitors, and save significant time.

What happens when I use my website link to create a bot? What info does the bot read? +

The crawler captures all visible, copyable text available on the specified web page. It will display all extracted links, and you can click a button to generate your chatbot from those sources.

Can I create a chatbot from a PDF file? +

Yes, you can upload multiple PDF files to ChatShape to create a chatbot based on your documents.

Can I collect leads/emails from visitors? +

Yes, you can enable an email input form within the chat window to collect leads, which you can then view alongside their conversations in your dashboard.

Can I view chatbot analytics and how many people chat with the bot? +

Yes, all chatbot messages are recorded in your dashboard, where they can be viewed and exported as a file.

Can I update how my bot responds to customer requests before I embed it on my website? +

Yes, you can update both the system prompt (text instructions for the AI) and the start message. You can continue to tune these settings after embedding the bot to customize how it interacts with customers.

What is the maximum number of sources I can create a bot from? +

The maximum number of web sources depends on your plan; the character count of each page's text is used to measure the size of a web source.

Can I add custom data to my bot beyond just scraping my website? +

You can add custom data by including information in your prompt within the chatbot settings page. You can also add additional web pages to your sources after the initial creation. For large datasets or custom integrations, please email james@chatshape.com.

What counts as a chatbot generation? +

Whenever you add web sources and click "Generate Bot from Sources," a link to your new chatbot is created. This action counts as one chatbot generation.

What counts as one message? +

One message is defined as text sent to the chatbot that receives a response.

Can I upgrade my plan after getting a lower tier? +

Yes, you can upgrade your plan for the following month at any time. To upgrade immediately rather than at the next billing cycle, please email james@chatshape.com.

How do I know how many characters are in my sources total? +

When creating a chatbot via chatshape.com/create, clicking "Crawl Site" will display the character count and crawled links. If using the Chrome extension, click the refresh icon next to "Web Sources" after adding your preferred sources to see the character count before generating the bot.

Can I update my bots prompt and start message before I embed it on my website? +

Yes, you can update both the prompt and start message, allowing you to tune and customize your bot as needed.

ChatShape Pricing

Free

$0

Free plan available.

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