Free
$0Free plan available.
Forethought's AI platform automates and optimizes the entire support ticket lifecycle, lowering support costs while providing top-tier service in every customer interaction. It offers a multi-agent CX automation system with AI agents that fully resolve issues, assist agents, and surface insights. Forethought helps enterprise support teams deliver faster resolutions, empower agents, and create exceptional customer experiences.
To use Forethought, integrate the platform with your existing helpdesk and CRM systems. Once connected, the AI agents will begin automating ticket classification, resolving customer issues, and assisting human agents with support tasks.
Forethought improves customer experience by providing faster resolutions and empowering support agents through its multi-agent system and agentic AI.
Forethought delivers industry-standard AI results for CX, including an average 15x return on investment, a 55% average reduction in first response time, and resolution rates of up to 98%.
Forethought integrates with leading helpdesk and CRM platforms, contact center software, knowledge and learning management systems, and various other connectors.
Key features include AI-surfaced insights, an Omnichannel AI Agent, intelligent ticket classification, and an agentic AI copilot.
Forethought serves a variety of industries, including SaaS, eCommerce and Retail, Fintech, Healthcare, and Mobile Apps.
Free plan available.
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