Infichat

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Introduction: Infichat is an AI-driven customer support platform that integrates AI chatbots, live chat, and help center tools to resolve customer inquiries instantly. By training the AI on your PDFs, website URLs, and other resources, Infichat enables automated resolution of up to 60% of queries, helping businesses increase revenue, improve customer satisfaction, and reduce churn.
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Infichat Product Information

What is Infichat?

Infichat is an AI-powered customer support platform that allows you to create an AI chatbot, live chat, and help center to resolve most customer queries instantly. It offers a combination of AI chatbot, Help center, and live support messaging to provide customer support. Infichat helps increase revenue, keep customers happy, and reduce churn by resolving 60% of customer queries instantly using AI. It allows training the chatbot using PDFs, website URLs, and other resources so that AI can handle most customer queries instantly.

How to use Infichat?

First, create an account on Infichat. From your dashboard, add a knowledge base by providing a website URL; the system will fetch the URL and scrape data from each linked page. You can also upload PDF and text files. Next, create your chatbot by selecting your knowledge base, assigning a name, setting a welcome message, configuring customer messages, and choosing your preferred color. Finally, embed the chatbot on your website using the provided unique embed code.

Infichat's Core Features

  • AI Chatbot
  • Help Center
  • Live Support Messaging
  • Inbox Integration
  • Knowledge Base Training

Infichat Use Cases

#1 Resolving customer queries instantly using AI
#2 Providing 24/7 customer support
#3 Reducing customer support costs
#4 Improving customer satisfaction
#5 Increasing revenue and reducing churn

FAQ from Infichat

What is Infichat? +

Infichat is an AI-powered customer support platform that allows you to create an AI chatbot, live chat, and help center to resolve most customer queries instantly.

How many chatbots can I create? +

You can create as many chatbots as you need for each plan and deploy them across multiple websites.

Will it work with other languages if my website isn't in English? +

Yes, the chatbot responds to visitors in their own language. Regardless of the language used for training, if a user speaks to the bot in a specific language, it will reply in that same language.

What's the way to put the chatbot on my website? +

Each chatbot comes with a unique embed code. Simply copy and paste this code into your website to integrate it.

Can I customize my chatbots? +

Yes, you can personalize your chatbot by adjusting its color, setting a name, and configuring custom welcome and interaction messages.

How can I contact you? +

You can reach out to us at hello@infichat.co, and we will respond as soon as possible.

How to create a chatbot using Infichat? +

First, create an account on Infichat. From your dashboard, add a knowledge base by providing a website URL to scrape data, or upload PDF and text files. Then, create your chatbot using these knowledge bases, assigning it a name, welcome message, custom messages, and your preferred color.

Is there any free option to try Infichat? +

Yes, you can create an account to try the service for free. You can also view a live demo of the chatbot in the bottom right corner of our site.

Infichat Pricing

Free

$0

Free plan available.