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Introduction:
FactFinder is a product discovery platform designed to enhance the shopping experience for online retailers. Serving over 2,000 B2B and B2C merchants, the platform provides search, filtering, ranking, and analytics tools to help customers locate products efficiently. Following the acquisition of Loop54, FactFinder now includes Infinity, an AI-driven solution for advanced search, merchandising, and personalization.
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FactFinder Product Information
What is FactFinder?
FactFinder is a product discovery solution that helps online shops deliver superior shopping experiences. Trusted by over 2,000 B2C and B2B online shops, FactFinder offers search, filters, ranking rules, and analytics to ensure customers quickly find what they need. Following the acquisition of Loop54, FactFinder now offers Infinity, an advanced solution leveraging AI and machine learning for search, merchandising, and personalization.
How to use FactFinder?
Visit the FactFinder website to explore their product discovery solutions, including Infinity. You can request a demo, review case studies, and access documentation to learn how to integrate and use these features for your online store. Contact their team directly for support and integration guidance.
FactFinder's Core Features
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AI-powered search
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Personalized recommendations
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Merchandising tools
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Navigation optimization
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Product Discovery
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Predictive Basket
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Customer-Specific Info
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Geo
FactFinder Use Cases
#1
Improving product discovery in online shops
#2
Increasing conversion rates through intelligent search
#3
Personalizing the shopping experience with AI
#4
Optimizing product placement and merchandising
FAQ from FactFinder
Will my pricing or contract change after the Loop54 acquisition? +
No, your pricing and contract remain unchanged. The only update is that you should now visit fact-finder.com instead of www.loop54.com for information and resources.
What's happening to the Loop54 support team? +
There are no changes to the support team. You will continue to receive the same support from the same team. For assistance, please contact service-desk@fact-finder.com.
Do I need to make any updates on my end? +
No action is required on your part. We recommend updating your browser bookmarks to fact-finder.com to ensure continued access to necessary resources.
Where do I log in to Infinity? +
The login link for the Infinity portal remains the same. You can access it directly or find the link at the top right of fact-finder.com under “Support.” If you have trouble with your credentials, contact our support team at service-desk@fact-finder.com.
How will this acquisition improve the solution for our customers? +
The acquisition of Loop54 by FactFinder represents a significant advancement in search, merchandising, and personalization technology. By combining Loop54’s real-time, 1:1 AI personalization with FactFinder’s established expertise, we are able to provide enhanced eCommerce experiences.
What makes this solution stand out from others? +
FactFinder is trusted by over 2,000 B2B and B2C online shops to deliver high-quality shopping experiences. Our flexible, headless-compatible platform provides eCommerce teams with a balance of automation and control, utilizing both AI and human intelligence to deliver personalized results.
FactFinder Pricing
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