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Introduction:
Perfect Wiki is an AI-powered help center integrated with Microsoft Teams that helps teams transform company knowledge into an accessible, evolving resource. It leverages AI to automate responses to repetitive questions, build self-service help centers, and optimize knowledge bases through AI-generated insights.
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Perfect Wiki Product Information
What is Perfect Wiki?
Perfect Wiki is an AI-powered help center that integrates with Microsoft Teams, allowing users to effortlessly turn company knowledge into a powerful, always-evolving resource. It enables AI to answer repetitive questions, create self-service help centers, and improve knowledge bases with AI-generated reports.
How to use Perfect Wiki?
Upload SOPs, FAQs, manuals, and guides to build a self-service help center. Utilize the Knowledge Bot to provide AI-generated answers to user inquiries. Review weekly AI-generated reports to refine and improve your knowledge base content.
Perfect Wiki's Core Features
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AI Knowledge Bot
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AI Editor Assistant
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Weekly AI-Powered Reports
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Integration with Microsoft Teams
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Single Sign-On with Microsoft
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Version Control
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Permissions Management
Perfect Wiki Use Cases
#1
Building internal knowledge bases for companies and teams
#2
Establishing self-service help centers for employees and customers
#3
Facilitating training and onboarding for new team members
#4
Sharing SOPs, FAQs, and guidelines directly within Microsoft Teams
FAQ from Perfect Wiki
What is a wiki? +
A wiki is a collaborative site where multiple contributors can add and update information on a specific subject. Wikis can be public-facing, like an encyclopedia, or dedicated to internal company knowledge, such as Perfect Wiki.
How secure is Perfect Wiki? +
User content is stored within US and EU Google Cloud regions. All data is encrypted in transit using TLS 1.2+ with perfect forward secrecy, and servers storing user data utilize industry-standard AES 256 full-disk encryption.
Does Perfect Wiki have version control? +
Yes, Perfect Wiki includes a built-in version control system that allows you to view page revision history and restore previous versions.
Can I restrict editing on a Perfect Wiki page? +
Yes, Perfect Wiki allows you to grant full access to specific users while restricting others to view-only permissions.
Can I import content from the built-in Microsoft Teams wiki or other sources? +
Yes, you can export content from the Microsoft Teams built-in wiki and import it into Perfect Wiki. You can also import content from Microsoft Word, HTML, MHT, TXT, and Markdown files.
Do I need to manually add members to Perfect Wiki? +
No. Once Perfect Wiki is added to a channel, all members of your organization are automatically granted access to the workspace.