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Introduction: Quivr acts as a second brain connected to your data, designed to interact on your behalf in a knowledgeable and reliable manner. It focuses on customer support automation, helping businesses turn service operations into a growth driver by automating up to 60% of tasks. Key features include AI-powered reply suggestions, auto-resolutions, knowledge base integration, and actionable business insights.

Quivr Product Information

What is Quivr?

Quivr is a second brain connected to your data that can interact with the world on your behalf in a knowledgeable, considerate, and trustworthy way. It offers customer support automation, aiming to turn customer service into a business driver by automating up to 60% of tasks and leveraging AI to increase customer satisfaction and value. Quivr provides features like AI-powered reply suggestions, auto-resolutions, knowledge base integration, and business insights.

How to use Quivr?

Connect Quivr to your existing customer support platform, such as Zendesk, to utilize AI-driven reply suggestions, automated ticket categorization, and resolution features. Use the integrated analytics dashboard to monitor customer behavior and evaluate support performance.

Quivr's Core Features

  • AI-powered reply suggestions
  • Automatic ticket categorization
  • Automatic resolution
  • Knowledge base integration
  • Sentiment analysis
  • Business insights
  • Customer analytics
  • Unified brand voice

Quivr Use Cases

#1 Automating the resolution of customer support tickets
#2 Categorizing support tickets according to specific business rules
#3 Maintaining a consistent brand voice across your support team
#4 Collecting customer insights to inform business decisions

FAQ from Quivr

What percentage of customer support tasks can Quivr automate? +

Quivr is capable of automating up to 60% of customer support tasks.

Does Quivr offer a free trial? +

Yes, Quivr provides a free trial that allows you to explore its customer support automation features.

Is Quivr compliant with data policies? +

Yes, Quivr is SOC2 and GDPR compliant, ensuring high standards for security and data protection.

Quivr Pricing

Free

$0

Free plan available.

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