Ribbo AI

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Introduction: Ribbo AI is an AI-powered customer support agent that learns from your documentation, website content, and other sources to create a chatbot capable of resolving 40-70% of customer inquiries. By leveraging ChatGPT technology tailored to your business data and brand voice, Ribbo AI helps reduce support costs while providing customers with instant, accurate responses.
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Ribbo AI Product Information

What is Ribbo AI?

Ribbo AI is an AI Customer Support Agent for businesses that learns from your docs, website content, and other sources to generate a chatbot that effectively handles 40-70% of your customer support inquiries. It extends ChatGPT technology with your business's data and tone of voice, training on provided data to handle a large portion of customer support queries, benefiting both the business (by reducing costs) and customers (by providing instant answers).

How to use Ribbo AI?

1. Train Ribbo AI by uploading your data, such as documents, website content, or chat logs. 2. The AI processes this information to learn your business context. 3. Embed the chatbot as a live widget on your website. 4. Customize the widget's design and tone of voice to match your brand.

Ribbo AI's Core Features

  • AI Chatbot Training on Custom Data
  • Website Embedding
  • Customization
  • Multilingual Support
  • Handoff to Live Operator

Ribbo AI Use Cases

#1 Automating customer support for small and midsize businesses.
#2 Handling simple and repetitive inquiries to free up human agents.
#3 Providing 24/7 customer support.

FAQ from Ribbo AI

Do you offer a free trial or free plan? +

Yes, we offer a free plan that allows you to sign up and test all features before making a purchase.

I'm worried that the bot will provide information that negatively impacts our company's reputation? +

Our system is designed to prevent responses that could harm your company's reputation. Additionally, you can configure the model's boundaries and set specific restrictions as needed.

What type of data can I upload for training my chatbot? +

You can upload various text formats, including PDF, DOCX, TXT, HTML, CSV, XLS, PPTX, EPUB, and XML, or import data directly from your website or blog. Additional data sources will be supported soon.

What language does the chatbot support? +

You can upload documents in any language and interact with your chatbot in multiple languages. For example, you can train the bot on English documents and communicate with it in Spanish.

What LLM model can I choose for my bot? +

Currently, you can select between GPT-3.5 and GPT-4 models, with more options coming in the future.

Can I cancel my subscription? +

Yes, you can cancel your subscription at any time through your account settings.

What does 'message credit' mean? +

Message credits are units used to bill for each bot response, depending on the AI model selected. For example, a response from the GPT-3.5 model costs one credit, while a response from the GPT-4 model costs 20 credits.

What distinguishes the GPT-4 model from the GPT-3.5 model? +

Both models are efficient and provide quality answers. The GPT-3.5 model is fast and cost-effective, suitable for most standard inquiries. The GPT-4 model is more accurate and better equipped to handle complex questions, though it costs 20 times more in credits.

Are charges applied to all messages, including user queries and operator responses, or just the bot responses? +

Charges are applied only to bot-generated response messages. All other message types are free of charge.

Ribbo AI Pricing

Free

$0

Free plan available.

Related Model Comparison Pages

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