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Introduction: Tettra is an AI-powered knowledge management platform designed to centralize company information and provide instant answers to recurring questions. It helps teams organize documentation, minimize time spent on repetitive inquiries, and ensure team members provide fast, accurate responses. Tettra integrates with Slack and other tools to streamline knowledge sharing and management.
Monthly Visitors: 26.3K
Social & Email: YouTube

Tettra Product Information

What is Tettra?

Tettra is an AI-powered knowledge base and knowledge management software designed to curate company information and provide instant answers to repetitive questions. It helps teams organize scattered knowledge, reduce time spent answering questions, and ensure reps reply with fast and accurate answers. Tettra integrates with Slack and other tools to streamline knowledge sharing and management.

How to use Tettra?

Build your knowledge base by creating new internal documentation using Tettra's editor or by importing existing content from Google Docs, Notion, and local files. Use the AI-powered bot, Kai, to generate instant answers to questions directly within Tettra or Slack.

Tettra's Core Features

  • AI-powered knowledge base
  • Internal Q&A system
  • Knowledge management system
  • Slack integration
  • AI bot in Slack
  • Advanced permissions
  • Usage Analytics
  • API access

Tettra Use Cases

#1 Eliminate operational bottlenecks and save time by automating answers to repetitive questions across the company.
#2 Enable service teams to provide fast and accurate responses to customer inquiries.
#3 Help agencies deliver high-quality, consistent service to every client.

FAQ from Tettra

How does per-user pricing work in Tettra? +

A “user” is defined as an account you invite that has accepted the invitation. Deactivated users are not counted toward your license total. The number of users you have in Slack does not impact your Tettra user count.

What happens after my free trial ends on the Scaling or Basic plans? +

Once your free trial concludes, you will be prompted to provide a credit card to continue using Tettra.

Do you offer discounts? +

Yes, we offer standard discounts. Annual billing provides two free months, and participating in our customer testimonial program can unlock additional savings. Contact our sales team for more details.

What is the difference between plans, and how do I choose the right one? +

You can schedule a consultation with a Tettra expert to determine which plan best suits your team's needs.

What languages does Tettra support? +

Tettra supports content in any language; however, the application interface is currently available in English only.

How does Tettra handle security and compliance? +

We maintain data security through regular backups, encryption in transit and at rest, a PCI Service Provider Level 1 payment processor, and professional-grade web hosting. You can learn more about our security measures in our Security Overview.

Can I export my content? +

Yes, you can export your Tettra content at any time via the app settings in HTML format. We believe in providing you with full control over your data. You can find more information on how to export your content here.

Tettra Pricing

Free

$0

Free plan available.

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