ChatInsight

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Introduction: ChatInsight is an AI assistant trained on your own data to function like a human team member. It enables you to build custom AI chatbots using your business information to assist with employee experience, customer support, marketing, and IT operations. Key features include custom knowledge base training, natural conversational capabilities, and multi-language support.
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ChatInsight Product Information

What is ChatInsight?

ChatInsight is an intelligent AI assistant trained on your own data to function like a human team member. It enables you to build custom AI chatbots using your business information to assist with employee experience, customer support, marketing, and IT operations. Key features include custom knowledge base training, natural conversational capabilities, and multi-language support.

How to use ChatInsight?

To use ChatInsight, train the AI using your own data sources, such as URLs, text, or markdown files. Once trained, you can embed the chatbot into your website or application to provide your team and customers with 24/7 self-service support.

ChatInsight's Core Features

  • Custom AI Chatbot with Your Own Knowledge Base
  • Human-like Interactions
  • Seamlessly Support Multiple Languages
  • Embed Everywhere
  • Data Security

ChatInsight Use Cases

#1 Employee Support: Provide new hires with quick access to internal files and documentation.
#2 Customer Support: Equip support agents with instant access to FAQs and resources to resolve customer issues.
#3 IT Support: Assist your IT team with clear, accessible guides and practical troubleshooting tips.
#4 Marketing Assistant: Deliver tailored content to users to support various marketing objectives.
#5 Sales Assistant: Provide sales teams with immediate access to client information and internal sales processes.
#6 AI Business Card: Share your contact details, social profiles, website links, and multimedia resources through an AI-powered business card.

FAQ from ChatInsight

What are credits and how do they work? +

Credits track your query usage, with consumption rates depending on the GPT model selected. A GPT-4o mini query uses 1 credit, while a GPT-4o query uses 10 credits. You can monitor your usage in the [Bots] section of the Admin Console.

What happens if I don't have enough credits? +

If you exhaust your query limit, you will be unable to interact with the model until you purchase more credits or your balance resets. You can buy additional credits via the [Purchase] section in the Admin Console. Purchased credits remain valid as long as your account is active.

Is my data safe and where is my data stored? +

We prioritize data security. All knowledge base content, documents, and AI interactions are stored on Sand Studio's servers via Amazon Web Services (AWS), which includes firewalls, data encryption, and DDoS mitigation. Your data is not shared with OpenAI and is never used for machine learning training or analysis beyond providing the service.

What payment methods do you support? +

ChatInsight accepts all major credit and debit cards, secured with 3D secure authentication. We also accept payments via PayPal.

Can I upgrade or cancel my subscription anytime? +

Yes, you can manage or change your subscription plan at any time through the [Purchase] section in the Admin Console.

How accurate are the chatbot answers? +

Chatbot accuracy is determined by the quality of the data used for training. Providing high-quality, relevant information ensures more accurate responses.

Do you offer any non-profit discounts? +

We support the work of non-profit organizations. Please contact our Sales Team to learn more about available options.

ChatInsight Pricing

Free

$0

Free plan available.

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