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Introduction: Chatio is an AI chatbot platform built for small businesses to automate customer support on their websites. It requires no coding, supports 95 languages, and can be implemented in five minutes. By leveraging advanced AI, Chatio provides secure, accurate responses to customer inquiries, helping businesses resolve up to 80% of support questions and reduce ticket volume.
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Chatio Product Information

What is Chatio?

Chatio is an AI chatbot software designed for small businesses to build and automate conversational chatbots on their websites. It offers AI customer support tailored to the business, solving 80% of support questions. It requires no code, offers support 24/7 in 95 languages, and can be implemented in 5 minutes. Chatio employs advanced AI technology to provide secure, precise responses, addressing customer inquiries and immediately decreasing ticket count.

How to use Chatio?

Users can set up Chatio on their website without coding. The chatbot uses the website's content, such as FAQs, to provide accurate answers. It can be trained using website content or by uploading files, including CSV, TXT, PDF, DOCX, PPTX, and MD formats.

Chatio's Core Features

  • AI-powered chatbot
  • 24/7 customer support
  • Multilingual support (95 languages)
  • No-code implementation
  • Integration with website content
  • Lead capture
  • Conversation history tracking
  • Customizable chatbot appearance

Chatio Use Cases

#1 Instantly answering visitor questions on a website
#2 Providing personalized answers to customers
#3 Automating responses to recurring questions
#4 Offering multilingual support
#5 Reducing support ticket volume
#6 Closing sales through chatbot interactions

FAQ from Chatio

What is Chatio? +

Chatio is an AI chatbot designed for small businesses. Built on OpenAI's technology, it can automatically answer 80% of customer support questions. Users can easily set it up on their website without coding. The chatbot uses website content, such as FAQs, to provide accurate answers. It also supports multiple languages, ensuring customers from different regions receive the correct information. Chatio helps businesses provide instant and relevant responses to their visitors.

Does Chatio offer a free plan? +

Chatio does not offer a free plan, but you can view a full demo of the platform at chatio.ai/demo.

Can I build a chatbot using my website's content? +

Yes, you can build a chatbot using the content from your website.

On how many websites can I embed my chatbot? +

You can embed your chatbot on an unlimited number of websites.

Can I view the conversations or interactions that users are having with my chatbots? +

Yes, you can access the full chat history of all interactions between your chatbots and users. In the future, we will provide automated insights, such as identifying common questions or topics where the chatbot struggled.

Do you store the chatbot messages? +

Yes, we keep a record of all questions asked by visitors and the chatbot's responses, which you can review in your dashboard. We only store these questions and responses and do not collect other visitor information. Conversations are retained for a maximum of 30 days from the last activity, after which they are deleted. You have the option to download conversation logs.

Can I customize the chatbot? +

Yes, you can customize the appearance and functionality of your chatbot, including colors, the chatbot's name, and the helpful suggestions it provides.

Can I upload multiple files to one chatbot? +

Yes, depending on your subscription (Pro and Premium plans), you can upload various file types such as CSV, TXT, PDF, DOCX, PPTX, and MD to train your chatbot. Upload limits depend on your chosen plan.

What type of content can I use to train the chatbot? +

You can use content from your website, such as your home page, help desk, or FAQ page, as well as any files you choose to upload.

Where is my data stored? +

Your data is hosted on a secure AWS server.

How long does it take to train my AI chatbot? +

The training time depends on the number of pages being processed, but it typically takes only a few minutes to get up and running.

Does the chatbot function on websites that use languages other than English? +

Yes, your website can be in any language. The chatbot can answer in many languages, though the multilingual feature is only available on Pro and Premium plans.

What are the pricing plans of Chatio AI chatbot? +

Chatio offers a variety of pricing plans to suit different business needs. Please visit our chatbot pricing page to view the available options.

Chatio Pricing

Free

$0

Free plan available.

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