Free
$0Free plan available.
Cohere.io provides cobrowsing and AI-driven automation tools designed for customer support teams. The platform enables agents to resolve issues more efficiently, protect and increase revenue, and boost customer satisfaction through visual guidance and personalized, instant responses across multiple channels. By utilizing AI, the platform automates ticket resolution, extracts insights from historical conversations, and tracks customer trends.
To use Cohere.io, connect the platform to your existing service desk. This integration enables agents to visually guide customers, automate responses using AI trained on your support documentation, and analyze trends to enhance your support content.
Cobrowsing enables support agents to view and interact with a user's screen in real-time, allowing them to provide visual guidance and resolve issues more quickly.
Cohere.io utilizes AI to interpret customer inquiries, pull relevant information from existing support resources and past interactions, and deliver instant, personalized responses.
The Cohere.io product is transitioning to cardina.com, where it will continue to be developed. While the name has changed, the product functionality remains the same.
Free plan available.
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