CoxPost

CoxPost supports Facebook pages, groups, and locations, Instagram business accounts, LinkedIn profiles and pages, Google Business Profiles, YouTube channels, and WordPress sites. You can schedule and automatically publish status updates, links, single- and multi-photo posts, videos, and GIFs. Specialized formats like Instagram Reels, YouTube Shorts, Facebook carousels, and WordPress articles are fully supported. Due to API limitations, Instagram Stories are handled via a semi-automatic process using push notifications and reminders.

Please click this link to learn how to add a live chat feature to your website.

Yes, you can adjust your plan or billing cycle at any time without extra fees by navigating to Settings → Billing. Your subscription costs are calculated proportionally, ensuring you are never overcharged or undercharged. For example, you can start with a monthly plan and switch to an annual subscription later to benefit from a 20% discount.

We accept PayPal and all major credit or debit cards. Payments are processed securely via Paddle or PayPro Global, depending on your location. You can choose between monthly or annual billing, with a 20% discount applied to annual plans. VAT is added automatically where applicable, and you may enter a VAT ID during checkout to potentially exempt yourself from sales tax.

Yes, charities and non-profit organizations are eligible for a 50% discount. Please contact us and provide supporting documentation, such as a copy of your 501(c)(3) status.

Yes. For every nine social accounts, the tenth is free. This pricing structure also applies to additional user seats.

Yes. You can cancel at any time via Settings → Billing. Unless you request a refund, you retain access to the paid version until the end of your current subscription or trial period. If a recurring payment fails three times, your account will automatically transition to the free version.

You may request a full refund within 14 days of any payment. After 14 days, you remain eligible for a prorated refund, though the annual discount may be forfeited. We aim to be fair and transparent regarding cancellations. Please contact us directly to initiate a manual refund.

While prices may change for new customers due to rising business costs, existing subscribers are protected. As long as you maintain an active or paused subscription, your rate will not increase. If you cancel and return at a later date, current pricing will apply.

When we are online, you can reach us via live chat, email, our help center, or social media. We provide prompt responses from 9:00 AM to 12:00 AM (CET), Monday through Friday. Limited support is available outside of these hours and on weekends.

Yes, we do. Click here to learn more.