Glassix

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Introduction: Glassix is an AI-powered unified messaging platform that streamlines customer interactions across digital channels, including instant messaging, SMS, email, live chat, and social media. It provides AI-driven customer support, omnichannel ticketing, and chatbot software to centralize communications, speed up response times, and improve customer satisfaction.
Monthly Visitors: 301.0K

Glassix Product Information

What is Glassix?

Glassix is an AI-powered unified messaging platform designed to streamline customer conversations across all digital channels, including instant messaging apps, SMS, email, live chat, and social media. It provides AI customer support, omnichannel ticketing, and chatbot software to unify messaging, accelerate response times, and enhance customer satisfaction.

How to use Glassix?

Manage all business conversations through the Glassix unified inbox. Dynamically assign conversations to qualified agents, ensure conversation continuity across different channels, and use the visual chatbot builder to design automated workflows.

Glassix's Core Features

  • Unified inbox for all business conversations
  • Visual chatbot builder with Conversational AI
  • Cross-channel continuity
  • Conversation routing engine
  • Rich media & large files sharing

Glassix Use Cases

#1 Empowering the fitness, health, and wellness industry
#2 Transforming the hospitality and travel industry
#3 Transforming the beauty and cosmetics industry
#4 Transforming the automotive industry

FAQ from Glassix

What channels does Glassix support? +

Glassix supports instant messaging apps, SMS, email, live chat, and social media, including WhatsApp Business and Apple Messages for Business.

What are the benefits of using Glassix's visual chatbot builder? +

The visual chatbot builder enables non-technical users to create no-code flows, launch new chatbots, and deploy sophisticated conversational AI powered by GPT-4.

What kind of support is offered? +

Glassix provides online digital support from Sunday to Friday for the Starter plan, with premium support options available for the Enterprise plan.

What is the pricing model? +

Glassix offers monthly and annual subscription plans, including Starter, Growth, and Enterprise tiers, to suit various business sizes. Please contact the team for Enterprise pricing details.

Glassix Pricing

Free

$0

Free plan available.

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