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Introduction:
Insight7 is an AI-powered customer research platform designed to help product teams understand their users, prioritize challenges, and uncover opportunities in seconds. By analyzing customer feedback—including surveys, NPS data, and interviews—it provides an instant visual overview of themes, pain points, and sentiment, helping teams save hundreds of hours on manual data analysis. The tool automatically processes video, audio, and text collections to deliver accurate insights that support data-driven decision-making.
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Insight7 Product Information
What is Insight7?
Insight7 is an AI-powered customer research tool that helps product builders and teams understand customers, prioritize problems and identify opportunities in seconds. It generates insights from customer feedback such as surveys, NPS, interviews, and analyzes them to get visual understanding of customer themes, pain points and sentiment instantly; saving 100s of hours wasted analyzing data manually. Insight7 automatically analyzes collections of interviews in video, audio, or text for accurate insights that power high-quality decisions.
How to use Insight7?
Upload audio, video, or text files containing customer interviews or feedback. Insight7 automatically transcribes and analyzes the data to extract key insights, themes, and sentiment. You can then visualize these results through journey maps and charts, and generate comprehensive reports.
Insight7's Core Features
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AI-powered interview analysis
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Automatic transcription in 60+ languages
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Key insight extraction
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Sentiment analysis
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Report generation
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Data visualization (journey maps, charts)
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Bulk data analysis
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PII redaction
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Call analysis
Insight7 Use Cases
#1
Accelerate qualitative analysis for research teams
#2
Scale sales and marketing outcomes for sales and CX teams
#3
Maximize training effectiveness for learning and development teams
#4
Evaluate call performance for quality and compliance
#5
Identify sales and improvement opportunities
FAQ from Insight7
What does Insight7 do? +
Insight7 transcribes and analyzes qualitative data to identify key themes and emotional tones, providing actionable insights. Once you upload your data, the platform generates summaries, visualizations, and dashboards to support informed decision-making.
What are Projects, Templates, and Journey Maps? +
Projects allow you to analyze multiple files together for a holistic view of insights across various documents and media. Templates provide pre-built, industry-specific questions to structure and accelerate your analysis. Journey Maps enable you to visualize customer experiences using insights derived from your qualitative data.
What file types can I upload for analysis? +
Insight7 supports text documents (.pdf, .txt, .csv, .doc), audio files (.mp3, .wav, .m4a), and video files (.mp4, .mov, .avi). It is ideal for analyzing interviews, team experiences, and feedback from spreadsheets.
Can Insight7 analyze multiple files or large datasets? Is there a file size limit? +
Yes, you can upload multiple files within a project. The free plan supports up to 5 text files under 10MB and media files under 1GB. These quotas increase with various paid subscription plans.
How secure is my data with Insight7? +
Your data is secure. Insight7 adheres to industry-standard security protocols, including GDPR and SOC2 compliance, and utilizes AWS for secure data storage.
How can I use the insights generated by Insight7? +
You can copy, share, or export your insights, summaries, and visualizations in PDF and slide formats, making it simple to utilize and present the analyzed data.
Does Insight7 integrate with other tools or platforms? +
Yes, Insight7 integrates with various tools, including Google Drive, YouTube, OneDrive, SharePoint, Gong, and more.
Does Insight7 support multiple languages? +
Yes, Insight7 can transcribe and analyze content in over 60 languages.
Is Insight7 free to use? +
Insight7 offers a free plan with basic features that does not require a credit card. For access to advanced features, a monthly subscription is required.
Can I cancel my subscription anytime? +
Yes, you can cancel your Insight7 subscription at any time. Please note that we do not provide refunds for billing periods that have already been paid.
How do I contact the sales team? +
You can reach out via email at hello@insight7.io, use the live chat feature, or book a demo.
Are there any tutorials or guides available? +
Yes, we provide in-app tutorials and guides to help you get the most out of Insight7.
Insight7 Pricing
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