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Introduction: Jam is a bug reporting tool built to simplify identifying, reporting, and resolving software issues. It enables users to report bugs in seconds via screenshots or screen recordings, while automatically capturing essential technical data for engineers, including device and browser specifications, console logs, network logs, and reproduction steps. Jam integrates with platforms like Notion, GitHub, Jira, and Slack to facilitate team collaboration and includes features such as AI debugging and backend logging to accelerate the resolution process.
Monthly Visitors: 849.7K

Jam Product Information

What is Jam?

Jam is a bug reporting tool designed to streamline the process of identifying, reporting, and fixing bugs. It allows users to report bugs in seconds by taking a screenshot or recording a video, automatically capturing all the necessary information engineers need to debug, such as device and browser details, console logs, network logs, and repro steps. Jam integrates with various tools like Notion, GitHub, Jira, and Slack, making it easy to share bug reports with the team. It also offers features like AI debugging and backend logging to further enhance the bug-fixing process.

How to use Jam?

To use Jam, capture a screenshot or record a video of the bug you wish to report. Jam automatically collects essential diagnostic data, including device specifications, console logs, and network logs. You can then annotate, blur, or edit the report before sharing it with your team via a link. Jam integrates with tools like Notion, GitHub, and Jira to fit seamlessly into your existing workflow.

Jam's Core Features

  • Automatic capture of device and browser information
  • Console and network logs recording
  • Repro steps recording
  • Backend tracing
  • AI debugger
  • Integration with popular tools like Notion, GitHub, Jira, and Slack
  • Video recording and screenshot annotation

Jam Use Cases

#1 Reporting bugs quickly and efficiently
#2 Streamlining communication between QA and development teams
#3 Capturing detailed information for debugging
#4 Integrating bug reporting into existing workflows

FAQ from Jam

What information does Jam automatically capture when reporting a bug? +

Jam automatically captures device and browser details, console logs, network logs, reproduction steps, and backend tracing information.

What integrations does Jam offer? +

Jam integrates with Notion, GitHub, GitLab, Jira, Linear, Slack, ClickUp, Asana, Sentry, Azure, Figma, Fullstory, Datadog, and Airtable.

Is Jam easy to use for non-technical users? +

Yes, Jam is designed to be accessible to all users, regardless of technical expertise. It simplifies bug reporting by automating data collection through a user-friendly interface.

Does Jam offer a free plan? +

Yes, Jam provides a free plan that includes basic features, alongside paid plans that offer more advanced capabilities.

Jam Pricing

Free

$0

Free plan available.

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