Unbabel

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Introduction: Unbabel is a Language Operations platform designed to help businesses overcome language barriers and scale globally. By combining AI with human review, it provides multilingual translation services that integrate directly with platforms like Salesforce, Zendesk, and Intercom. The service offers secure, customizable workflows for customer support, content creation, and partnerships, balancing speed, quality, and cost.

Unbabel Product Information

What is Unbabel?

Unbabel is a Language Operations platform that helps businesses thrive across cultures and geographies by eliminating language barriers. It offers seamless multilingual translation services, powered by AI and human review, integrating with various platforms like Salesforce, Zendesk, and Intercom. Unbabel provides solutions for customer service, multilingual content, and partnerships, ensuring secure data processing and customizable workflows for speed, quality, and cost.

How to use Unbabel?

Unbabel integrates directly into your existing workflows and preferred applications, allowing you to translate content without complex onboarding. You can customize your translation workflows to balance speed, quality, and cost, while monitoring performance through AI-driven quality estimation.

Unbabel's Core Features

  • AI-powered translation with human review
  • Seamless integration with popular platforms
  • Customizable workflows for speed, quality, and cost
  • AI quality estimation for performance visibility
  • Secure data processing with ISO 27001 certification

Unbabel Use Cases

#1 Expanding customer service globally by providing multilingual support
#2 Creating multilingual content to reach a broader audience
#3 Automating translation workflows to reduce costs and improve efficiency

FAQ from Unbabel

How does Unbabel ensure the quality of translations? +

Unbabel utilizes proprietary AI quality estimation technology to provide visibility into translation performance and identify optimization opportunities. When necessary, the platform incorporates human review to maintain high-quality standards.

What integrations does Unbabel offer? +

Unbabel integrates with popular platforms such as Salesforce, Zendesk, and Intercom, enabling you to translate your existing workflows for a global audience.

How does Unbabel protect customer data? +

Unbabel secures customer data through encryption, anonymization, and industry-leading standards, ensuring all information is processed within its ISO 27001 certified framework.

Unbabel Pricing

Free

$0

Free plan available.

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