Free
$0Free plan available.
Introduction:
Quidget is an AI chat builder that analyzes your data and knowledge base to provide instant, accurate responses to customer inquiries. You can train and deploy it on your website in minutes. By automating up to 80% of Tier-1 support queries, it allows your team to focus on more complex tasks. Quidget supports over 45 languages and integrates with messaging platforms like WhatsApp, Slack, Telegram, and Viber, as well as tools such as Zendesk, Freshdesk, and Calendly.
Monthly Visitors:
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Quidget Product Information
What is Quidget?
Quidget is an AI chat builder that scans your data and knowledge base to deliver instant, accurate answers to customer questions. Train and deploy it on your site in minutes. You don’t need humans to answer 80% of Tier-1 support questions. Quidget speaks 45+ languages & works right out of the box. It automates routine questions, so your team can focus on more complex tasks. It integrates with messaging apps like WhatsApp, Slack, Telegram, and Viber, and connects to platforms like Zendesk, Freshdesk, Slack, WhatsApp & Calendly.
How to use Quidget?
Connect your website, FAQs, and files to Quidget. The system learns from these resources to answer customer inquiries automatically. No coding is required.
Quidget's Core Features
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AI Chatbot trained on your data
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Multi-language support (45+ languages)
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Integration with popular messaging apps and platforms
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Human handoff capability
Quidget Use Cases
#1
Automate customer support
#2
Capture leads
#3
Reduce support ticket volume
#4
Provide 24/7 customer support
FAQ from Quidget
What is Quidget and how does it work? +
Quidget is an AI-powered support agent that automatically answers up to 80% of common customer questions. It learns from your website, FAQs, and uploaded resources to provide fast, accurate responses 24/7. For more complex inquiries, Quidget escalates the details to your team.
Do I need technical skills to set up Quidget? +
No, Quidget is designed for easy setup. Simply connect your resources, such as your website or FAQs, and it is ready to assist your customers. No coding or developer assistance is required.
Can I try Quidget for free? +
Yes, you can try Quidget for free using its basic features to evaluate how it performs for your business. You can upgrade to a paid plan at any time for more advanced options.
Can I use Quidget without a helpdesk? +
Yes. If you do not use a helpdesk system, Quidget can forward unanswered questions directly to your team’s email. It is an effective solution for businesses seeking improved customer support without additional software.
How can I track Quidget’s performance? +
Quidget includes built-in reporting to monitor performance. You can view metrics such as the number of questions answered by AI, inquiries escalated to your team, and customer locations. These insights help you identify what is working and areas for improvement.
How is Quidget different from other chatbots? +
Quidget is quick to deploy without coding and functions immediately. Unlike generic chatbots, it utilizes your specific content for better accuracy and operates as a hybrid solution: handling repetitive tasks via AI while allowing for human handover on complex issues. It is also built upon 14 years of customer support expertise.
Where can I use Quidget? +
Quidget functions on your website and integrates with tools including WhatsApp, Slack, Telegram, and Viber. It also connects with CRMs like Zendesk and Freshdesk, providing flexibility for various business systems.
What types of questions can Quidget handle? +
Quidget manages up to 80% of inquiries, including product details, pricing, and troubleshooting. It is ideal for repetitive tasks that do not require human intervention. For questions it cannot answer, it routes the customer to your team.
Does Quidget work in multiple languages? +
Yes, Quidget supports over 45 languages. It automatically detects the customer's language and continues the conversation accordingly, making it suitable for businesses with a global audience.
Can Quidget be trained over time? +
Yes. Quidget learns from every interaction and improves over time. You can also add new information or update your resources, which Quidget will incorporate to provide more accurate answers as your business grows.
Quidget Pricing
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