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Introduction: 008 is an open-source VoIP softphone equipped with AI capabilities designed to transcribe conversations, generate summaries, and extract business KPIs. It automates the logging of events and interactions while syncing call data directly to your preferred CRM and business tools to streamline customer service workflows.
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008 Product Information

What is 008?

008 is an open-source VoIP phone with advanced AI capabilities. It transcribes conversations, summarizes them, and extracts business KPIs. It seamlessly logs events and interactions, and transfers call data to preferred CRMs and tools. It aims to revolutionize customer service by automating calls and providing valuable insights.

How to use 008?

Use 008 as a softphone to conduct calls. The AI automatically transcribes, summarizes, and extracts KPIs from each conversation. You can then integrate the platform with your CRM to transfer the call data.

008's Core Features

  • Call transcription
  • Call summarization
  • Business KPI extraction
  • CRM integration
  • Event logging
  • Open-source

008 Use Cases

#1 Automating customer service calls
#2 Analyzing call data for business insights
#3 Improving agent productivity
#4 Seamlessly integrating call data with CRM systems

FAQ from 008

What does 008 do? +

008 transcribes, summarizes, and extracts business KPIs from calls. It also logs events and integrates with CRMs.

Is 008 open-source? +

Yes, 008 is an open-source softphone.

What platforms does 008 support? +

008 supports Windows, MacOS, and Linux.

008 Pricing

Free

$0

Free plan available.

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